Privacy policy

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from ibtisamati.com.

Personal Information We Collect:
When you browse our site, we automatically gather information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you navigate the site, we also collect details about the pages or products you view, the websites or search terms that referred you to us, and your interactions with the site. We categorize this information as "Device Information."

We use technologies like cookies, log files, and electronic files such as web beacons, tags, and pixels to collect this information.

When you make a purchase, we collect certain details from you, including your name, billing and shipping addresses, email address, and phone number, referred to as "Order Information."

Use of Personal Information:
We primarily use the Order Information to process and fulfill any orders placed on our site (this includes processing your payment, arranging shipping, and providing invoices and order confirmations). Additionally, we use this information to:
- Communicate with you,
- Screen for potential risk or fraud, and
- Provide you with information or advertising related to our products or services based on your preferences.

We utilize the Device Information to help screen for potential risk and fraud (particularly through your IP address) and to improve and optimize our site by analyzing how our customers browse and interact with it, including to evaluate our marketing campaigns.

Sharing Your Personal Information:
We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information [here](https://www.shopify.com/legal/privacy). We also use Google Analytics to understand how our customers use the site—more details on how Google uses your information can be found [here](https://www.google.com/intl/en/policies/privacy/), and you can opt-out of Google Analytics [here](https://tools.google.com/dlpage/gaoptout).

We may also share your Personal Information to comply with applicable laws, respond to lawful requests for information we receive, or to protect our rights.

Behavioral Advertising:
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. 

You can opt out of targeted advertising through:
- [Facebook](https://www.facebook.com/settings/?tab=ads)
- [Google](https://www.google.com/settings/ads/anonymous)

Your Rights:
If you are a European resident, you have rights to access and control your personal information, including requesting corrections, updates, or deletion of your personal information. Contact us at the information below to exercise these rights.

Data Retention:
We retain your Order Information for our records unless you ask us to delete it.

Changes to Our Privacy Policy:
We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us:
For more details about our privacy practices, questions, or complaints, please contact us via email at Concerns@tortiba.me or WhatsApp at +961 81 543 130.